Vula Mobile
Model & Strategy
Many patients in Africa receive inadequate care because there is no way for front-line health workers to connect with specialist doctors. Vula addresses this through a technology platform that connects specialists, front-line workers, and patients in real-time.
Rural health workers use the Vula app to connect to specialists to get diagnosis and treatment advice, arrange urgent transfers, and make appointments. A simple and effective solution, Vula has been adopted rapidly across South Africa and has the potential to solve a critical bottleneck in the delivery of quality healthcare throughout Africa and globally.
Dr. Will Mapham’s passion is improving healthcare in rural and underserved areas. As a junior doctor volunteering in rural South Africa, he realized that he and the front line health workers had no access to specialist advice that could help them diagnose and treat their patients more effectively. Later he realized that many people who ended up at the hospital could have been managed at the local health center if only the health workers could have been connected to a specialist. So, in 2014 he founded Vula Mobile, a mobile app that connects local health workers to on-call specialists to improve patient care.
Dr. Mapham is an ophthalmologist who previously served as the Vice-Chair of the Rural Doctors Association of Southern Africa (RuDASA), spent time in the field of public health using media and mobile technology for behavior change, and has published academic articles on the role of innovation and technology in improving healthcare delivery.
Impact
As of August 2020, Vula had served 280,000 patients. August also marked the first month that Vula processed more than 1,000 patient referrals in a single day.
Average response time is 15 minutes.
Over 12,000 medical practitioners in South Africa are registered on Vula, which is now partnered with the South African national health system.
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Dr Mapham, CEO of @VulaMobile, a guest speaker this Friday at the #SmartHealthSummit2023 as a rural DR who later be… https://t.co/wdYT5viB8n
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Are you a health worker and would you like to join @vulamobile ? See link for more info: https://t.co/8O9VNk0srm… https://t.co/LnPY6myEJK
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On Friday @vulamobile was invited to the closing of the CDI Capital Jobs Fund (https://t.co/vjs1ndbcup). They provi… https://t.co/pHpSBpiMMj
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RT @The_CoBS: 👁🗨| In case you missed it! #researchers Tasneem Motola & Natasha Blanckenberg @StellBusSchool explore the challenges for #he…
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“You can’t motivate for something if you can’t prove it. Vula’s statistics help us to improve our service. To see w… https://t.co/D8KoziOlPb
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Team work makes the dream work. Public private partnership. Read about the public private partnership with… https://t.co/CZ0YoM5bKN
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Dr Niveshni Maistry presented her research last week at The South African Association of Paediatric Surgeons. Here’… https://t.co/7KiKZBgix7
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Health care can only be delivered though partnerships. Vula is constantly learning and adapting to demands at the f… https://t.co/ooDasP0J9I
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Learning about eye health systems in Ghana. Thank you to @IAPB1 and @NovartisGH for making this possible. Launchin… https://t.co/dda4LqKGuE
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Communication is important and so is privacy. @vulamobile enables health workers to communicate via SMS with patie… https://t.co/WAdK1v3loo
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Communication is important and so is privacy. Vula enables health workers to communicate via SMS with patients, wit… https://t.co/3ThQWnl1zV