Model & Strategy

CareMessage helps clinics, hospitals, community programs and government agencies connect with at-risk patients through the use of text and voice messaging. CareMessage’s software enables partner organizations to automate follow-ups and data collection and to provide disease management, giving patients a critically important information channel to address their healthcare needs.

The organization has also developed text messaging-based disease management programs to enable low-income patients to self-manage various common chronic conditions, including type 2 diabetes, hypertension, high cholesterol, childhood obesity, congestive heart failure, emphysema, COPD, asthma, HIV and depression.

At a Glance
Founded: 2012
Co-Founder & CEO: Vineet Singal
Health
Location of work: Domestic, Northeast, West Coast
CareMessage
San Francisco, CA
Care. Better. Together.
Vineet Singal of CareMessage
Meet Vineet Singal

For Vineet, his childhood obesity meant years of bullying and struggle but ultimately he overcame pre-diabetes and lost over a hundred pounds in the process. This experience inspired him to take a leave of absence from Stanford to volunteer at a free clinic in Galveston, TX, a city ravaged by a Category 4 hurricane and the 2008 economic crisis. His work with the underserved community in Galveston highlighted the crippling long-term effects that chronic diseases have on low-income, uninsured patients and the dearth of existing resources to serve this growing need. Vineet returned to Stanford with a commitment to make a difference and co-founded CareMessage. Upon graduation, Vineet decided to turn down a full scholarship to a top-tier medical school to continue to pursue his passion as CareMessage CEO.

Vineet was honored as a Forbes 30 under 30 social entrepreneur, a 2013 Echoing Green Fellow, and an alumnus of Y Combinator.

IMPACT

Primarily low-income patient population health centers that have implemented CareMessage’s platform have seen consistent reductions in no-show rates for appointments, reduced HbA1c levels, increased cancer screening rates, improved medication adherence, and higher patient satisfaction rates.

CareMessage expanded the reach of the platform from 500K patients at the beginning of 2016, to more than 3.3M by the end of 2019 including nearly 900K monthly active users, and works with more than 200 healthcare organizations in 40 states across the US. Over 57% of CareMessage’s expenses are now covered by revenue from customers, up from 2% at the beginning of 2015.

  • For National Health Center Week, we want to celebrate the work of Progressive Community Health Centers in Milwaukee… https://t.co/7JDBAw5KaL
  • It's National Health Center Week! Throughout the week, we'll be highlighting the incredible work of our health cent… https://t.co/M9Z5RdZQds
  • This Wednesday at 2pm ET/11am PT we'll be hosting a webinar session with Rural Medical Services (FQHC in TN) on str… https://t.co/8i2gPKVGBH
  • Join us next Wednesday, July 29th at 2pm EST, for a webinar session on how one FQHC in the Carolinas, ReGenesis Hea… https://t.co/kp00LZyNmY
  • RT @Hologram: Say hello to Brandy Jackson — an engineering manager at @caremessage. She uses servant leadership to build an engineering te…
  • When our plans came to a screeching halt in light of COVID-19, see how we turned our in-person, Annual Summit into… https://t.co/W3D4XNF1xm
  • We are proud to announce our partnership with @azaraDRVS! Azara & CareMessage’s integrated solution will help addre… https://t.co/xun9PfhAmu
  • Tomorrow at 2pm EDT, we're hosting a webinar with Todd Phelps, MPH, focused on sharing strategies and consideration… https://t.co/d0RZocM7mi
  • During the month of May we've been hosting a series for safety net providers on engaging underserved patient commun… https://t.co/6vmh3nfO0S
  • Join us for today's webinar at 2pm ET: "COVID-19 Impact on Underserved Latinx Communities: Culturally Dexterous Car… https://t.co/5UUqjxS2Dg
  • CareMessage's CEO, @vineetsingal, shared a blog post today outlining the historical inequities that have led to the… https://t.co/uuKcCP1wm7
  • Join us on Wed., May 13th for the 2nd webinar of our series sharing how safety net providers can support underserve… https://t.co/PDSfPbGoAU
  • It's not too late to join us tomorrow at 2pm ET/11am PT, as we're kicking off the first 60 min session of our webin… https://t.co/1yUr8UgQMt
  • This Wednesday at 2pm ET/11am PT begins our webinar series for Safety Net Providers on "Supporting Patient Communit… https://t.co/VgOWNNhL6a
  • On Wed., May 6th at 2pm ET, we're kicking off the first 60 min session of our webinar series, "Supporting Patient C… https://t.co/JOkr1xdt0r
  • Safety Net Providers, please join us & @AmericanCancer tomorrow 4/1 at 2pm ET/11am PT for a Webinar on “Patient Mes… https://t.co/WRkO2pmUB3
  • So thankful for all the #CHCs #FQHCs #FreeClinics on the front lines of combatting #COVID19 among the underserved.… https://t.co/QxhNoxe2EP
  • RT @NACHC: As the #COVID-19 outbreak continues to develop across the U.S., it is important to maintain strong lines of communication with y…
  • As a mission-driven non-profit, we're offering CareMessage patient messaging for free to support all safety net pro… https://t.co/VstTtitGVN
  • We've created a dedicated #COVID19 task force to help #FQHCs and #FreeClinics with emergency response through patie… https://t.co/CqKjJaOaF8