Model & Strategy

CareMessage helps clinics, hospitals, community programs and government agencies connect with at-risk patients through the use of text and voice messaging. CareMessage’s software enables partner organizations to automate follow-ups and data collection and to provide disease management, giving patients a critically important information channel to address their healthcare needs.

The organization has also developed text messaging-based disease management programs to enable low-income patients to self-manage various common chronic conditions, including type 2 diabetes, hypertension, high cholesterol, childhood obesity, congestive heart failure, emphysema, COPD, asthma, HIV and depression.

At a Glance
Founded: 2012
Co-Founder & CEO: Vineet Singal
Health
Location of work: Domestic, Northeast, West Coast
CareMessage
San Francisco, CA
Care. Better. Together.
Vineet Singal of CareMessage
Meet Vineet Singal

For Vineet, his childhood obesity meant years of bullying and struggle but ultimately he overcame pre-diabetes and lost over a hundred pounds in the process. This experience inspired him to take a leave of absence from Stanford to volunteer at a free clinic in Galveston, TX, a city ravaged by a Category 4 hurricane and the 2008 economic crisis. His work with the underserved community in Galveston highlighted the crippling long-term effects that chronic diseases have on low-income, uninsured patients and the dearth of existing resources to serve this growing need. Vineet returned to Stanford with a commitment to make a difference and co-founded CareMessage. Upon graduation, Vineet decided to turn down a full scholarship to a top-tier medical school to continue to pursue his passion as CareMessage CEO.

Vineet was honored as a Forbes 30 under 30 social entrepreneur, a 2013 Echoing Green Fellow, and an alumnus of Y Combinator.

IMPACT

Primarily low-income patient population health centers that have implemented CareMessage’s platform have seen consistent reductions in no-show rates for appointments, reduced HbA1c levels, increased cancer screening rates, improved medication adherence, and higher patient satisfaction rates.

CareMessage expanded the reach of the platform from 500K patients at the beginning of 2016, to more than 3.3M by the end of 2019 including nearly 900K monthly active users, and works with more than 200 healthcare organizations in 40 states across the US. Over 57% of CareMessage’s expenses are now covered by revenue from customers, up from 2% at the beginning of 2015.

  • Our Product team is growing and we’re currently looking to hire a Product Marketing Manager. You will join a fun, d… https://t.co/6CNScW9DUv
  • Ryan Arthur, Executive Operations Director, has been the owner and host of All-Hands (our weekly, company-wide meet… https://t.co/7e3ETLjXXA
  • Our Customer Success team is looking for a Technical Support Analyst! At CareMessage, we love our customers and are… https://t.co/7BjNqshIYZ
  • Joel Sangria, VP of Operations at CareMessage, shares how our Growth team fosters relationships with our future cus… https://t.co/iAi3LliTzf
  • Our Engineering Team at CareMessage is growing and hiring a Remote Full Stack Software Engineer. The work you do wi… https://t.co/yB4tsNK6j8
  • Our CEO, Vineet Singal, takes a look back at a challenging year where we helped disseminate 30 million COVID-19 rel… https://t.co/iDeQHixYrC
  • "Things aren't always going to go as planned. Our teams are in constant communication and in communication with pat… https://t.co/fsPUKWVMFA
  • CareMessage is proud to announce our Vaccine Advisory Board! With experts in areas such as epidemiology & public he… https://t.co/56HKidRvrp
  • CareMessage is proud to have Terhilda Garrido serving on our Board of Directors. Read more about her journey in wor… https://t.co/coMGVf4N81
  • Our Engineering Team is growing and currently looking for a Remote Full-Stack SW Engineer. You will help build and… https://t.co/zS0Cdh3hIf
  • RT @azaraDRVS: Azara Healthcare, in partnership with @caremessage, announces new #COVID-19 Immunization programs within its Azara Patient O…
  • CareMessage is honored to be included in CHIP’s 2021 Annual Guide: High Impact Giving in the Age of COVID alongside… https://t.co/X87GeNAOzY
  • Hear how one health center in Wisconsin, @GLIIHC, is developing their communication strategy to reach their Native… https://t.co/BbmPp01I9c
  • CareMessage is a proud recipient of the #KKRGrants program, @KKR_Co's COVID-19 relief effort supporting nonprofit o… https://t.co/lgCm4wz4KP
  • We are proud to share our vision for the role CareMessage will play in COVID-19 vaccination education, health cente… https://t.co/pIx1bGxs15
  • CareMessage has been chosen as a recipient of @Dreamforce's generous commitment to donate $3 million to nonprofits… https://t.co/KlK516KdCC
  • RT @Vot_ER_org: Incredibly proud of our collaboration with @caremessage and dozens of community health centers like @ProgressiveCHC aimed a…
  • RT @NYCommTrust: 4/ Mental health needs more attention than ever. @caremessage is using a Trust grant to expand a text messaging system so…
  • Wednesday, October 21st at 2pm ET, CareMessage and @AlisterFMartin from @Vot_ER_org are hosting a webinar featuring… https://t.co/Ya0f4JK8XB
  • Join us tomorrow at 2pm ET with @quantumfnd and @CHCPinellas, where we'll hear from CIO, Howard Rubin, on how his t… https://t.co/9yglKfm4WC